Smart Assistant for Public Administration
AI chatbot that responds instantly to citizens, 24/7, in 100+ languages.
The problem we solve
Citizens look for information on public services, tourism and procedures around the clock. Overloaded call centres and hard-to-navigate websites lead to frustration and lost tourism opportunities.
Grovium Agent is an AI chatbot that responds instantly, 24/7, on tourism, public services, events and administrative procedures.
What Grovium Agent does
A complete platform that combines the best of AI with official information for each community.
Tourism & Services
Answers questions on tourism, public services, events and administrative procedures.
Real-time search
Google Search integration for up-to-date information.
RAG with documents
RAG system that automatically indexes official documents for each community.
Google Places
Find points of interest with detailed info and location.
Multi-tenant
One instance, multiple communities. Each with its own configuration.
Real-time metrics
Dashboard with query counts, question types, response times and satisfaction.
Architecture built to scale
Cloud-native infrastructure designed to handle thousands of concurrent conversations with response times under 2 seconds.
Tangible benefits
Measurable results from day one of implementation.
Reduced phone support load
Fewer repetitive calls, more time for complex cases.
24/7 availability at no extra cost
Continuous support without expanding staff or shifts.
Real-time metrics and analytics
Understand what citizens ask and improve services.
Full control over content
You decide which documents the AI uses to respond.
Smart usage model
Designed to generate qualified leads while delivering value from the first contact.
Anonymous users
Unlimited questions without signing up
Registered users
Full access with history
Full role system
- Owner: global community management
- Admin: metrics and configuration
- Editor: RAG document management
Try the assistant now
Click a community to open the chat and try the assistant with real data.
Unlimited questions without signing up • More communities coming soon
Ready to transform citizen support?
The system is live and ready to deploy. Contact us for a personalised demo.